Legal

Privacy Policy

Last updated: May 1, 2026

At SkinGlow Dermatology Clinic, your privacy is fundamental to the trust you place in us. This policy explains how we collect, use, and protect your personal and medical information.

1Information We Collect

Personal identification information (name, email address, phone number, date of birth) when you book a consultation or register on our site.
Medical and skin health information you voluntarily provide during consultations or through our intake forms.
Usage data including IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
Payment information processed securely through our third-party payment providers. We do not store full card details on our servers.

2How We Use Your Information

To schedule, confirm, and manage your appointments and consultations.
To provide personalized treatment recommendations and follow-up care.
To send appointment reminders, post-treatment care instructions, and relevant health information.
To improve our website, services, and patient experience through analytics.
To comply with legal and regulatory obligations applicable to medical practices.
To send promotional communications about new treatments and offers only with your explicit consent.

3How We Protect Your Information

All data is stored on secure, encrypted servers with restricted access.
We use SSL/TLS encryption for all data transmitted between your browser and our website.
Medical records are handled in compliance with HIPAA regulations and applicable state laws.
Access to patient data is limited to authorized clinical and administrative staff only.
We conduct regular security audits and staff training to maintain data protection standards.

4Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers (e.g., appointment scheduling software, payment processors) who assist in operating our clinic, under strict confidentiality agreements.
We may disclose information when required by law, court order, or to protect the rights and safety of our patients and staff.
With your explicit consent, we may share anonymized before/after photos or testimonials for educational or marketing purposes.

5Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic.
Essential cookies are required for the website to function properly and cannot be disabled.
Analytics cookies (e.g., Google Analytics) help us understand how visitors use our site. These can be opted out of.
Marketing cookies may be used to show you relevant advertisements. You can manage these through your browser settings or our cookie preference center.

6Your Rights

Right to access you may request a copy of the personal data we hold about you.
Right to rectification you may ask us to correct inaccurate or incomplete data.
Right to erasure you may request deletion of your personal data, subject to legal retention requirements.
Right to restrict processing you may ask us to limit how we use your data.
Right to data portability you may request your data in a structured, machine-readable format.
Right to object you may opt out of marketing communications at any time.

7Data Retention

Medical records are retained for a minimum of 7 years as required by healthcare regulations.
Marketing and website usage data is retained for up to 2 years.
You may request earlier deletion of non-medical data by contacting us directly.

8Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at: privacy@skinglowclinic.com
SkinGlow Dermatology Clinic, 42 Skin Care Lane, Bandra West, Mumbai 400050
Phone: +91 98765 43210